Straight answers about specialty pharmacy.
Practical guidance for the people who deal with this every day — practice coordinators, prescribers, patients, and caregivers.
Working with a specialty pharmacy
How to send a referral
The four ways to get a patient to us, and what to include so we don't have to call you back.
ReadCheck payer coverage
Search contracted plans by payer, BIN, or PCN before you commit a patient to a therapy.
Open the lookupSearch the formulary
503 listings across 26 therapeutic categories, searchable by drug or condition.
SearchUsing the provider portal
Track referrals, see prior authorization status, and authorize refills without a phone call.
Open the portalReferral form
A structured form that builds a fax-ready referral packet from your browser.
StartDischarging to home infusion
What we need from a facility to start infusion therapy at home without a gap in care.
ReadUnderstanding your therapy
What to expect
Every step from the moment your prescriber sends us your prescription.
ReadHelp with cost
Copay cards, foundations, and assistance programs — and how we look for them.
ReadYour rights
Your rights and responsibilities as a patient of this pharmacy.
ReadRaising a concern
How to make a complaint, and how to escalate it outside the pharmacy.
ReadStorms & emergencies
How to prepare your therapy supply for a hurricane or extended outage.
ReadPrivacy of your records
How your health information may be used and disclosed, and your rights over it.
ReadCan't find what you need?
A pharmacist can answer directly — that's usually faster than reading anyway.